Virtual agents that assist users with tasks and information are called?

Virtual agents that assist users with tasks and information are called?

• A. AI chatbots
• B. AI assistants
• C. Generative AI
• D. Scripting languages

Answer: (B)

The main idea is that this type of software acts as an active helper, handling tasks and providing information for the user. Virtual agents that fit this description are AI assistants. They’re designed to understand requests and perform actions across apps or services—like scheduling, retrieving data, or answering questions—so the user gets hands-on support rather than just a chat experience. Generative AI describes a capability (creating new content) rather than a role or name for the agent itself. AI chatbots focus on dialogue and conversation, which may or may not include broad task automation. Scripting languages are programming tools, not user-facing agents.

The main idea is that this type of software acts as an active helper, handling tasks and providing information for the user. Virtual agents that fit this description are AI assistants. They’re designed to understand requests and perform actions across apps or services—like scheduling, retrieving data, or answering questions—so the user gets hands-on support rather than just a chat experience.

Generative AI describes a capability (creating new content) rather than a role or name for the agent itself. AI chatbots focus on dialogue and conversation, which may or may not include broad task automation. Scripting languages are programming tools, not user-facing agents.